❓ Frequently Asked Questions
8bd89 FAQ Center
From depositing money to withdrawals, playing on mobile, and identity verification — find easy answers to all your questions here.
We have organized the most frequently asked questions from 8bd89 users into four categories — deposits, mobile use, identity verification (KYC), and withdrawals. Every answer is written in plain language so you can find solutions to any issue on your own. If you cannot find an answer to your question, contact our support team — we are always here for you.
Deposits
After logging in to 8bd89, go to the Cashier section and select Nagad. Enter your Nagad number and the amount you want to deposit, then confirm. Complete the payment in your Nagad app. Your balance is usually credited within a few minutes. If you run into a problem, take a screenshot and contact support.
The minimum deposit at 8bd89 is ৳200 and this applies to all payment methods — bKash, Nagad, and Rocket all have the same limit. So you can get started with just ৳200 and also take advantage of the welcome bonus.
Most players use bKash because it is fast and familiar. Select bKash in the Cashier, send the required amount to the number provided, and enter the transaction ID (TrxID) correctly before submitting. If you enter the wrong transaction ID your deposit may be delayed — so copy it carefully.
8bd89 does not charge any deposit fee. However, your mobile banking operator (bKash, Nagad, or Rocket) may deduct a send money charge according to their own policy. This charge comes directly from the mobile banking provider, not from 8bd89.
Rocket is the mobile wallet service of Dutch-Bangla Bank. You can easily deposit and withdraw at 8bd89 through Rocket as well. The process is the same as bKash and Nagad — select Rocket in the Cashier, enter your number and amount, and complete the transaction.
Mobile Use
On Android using Chrome or Firefox, open 8bd89.bar, then tap "Add to Home screen" or "Add to Home screen" from the browser menu. On iPhone, open Safari, tap the Share icon at the bottom, and select "Add to Home Screen". After that you can open the site directly from the icon just like an app.
There is no need to panic if your connection drops. The game server holds your session for a short while. Reconnect to the internet quickly, log back in, and return to that game. Most slots and live games support resuming from where you left off. If the connection drops during a spin, the result is saved on the server.
In Chrome, go to the three-dot menu → Settings → Privacy and Security → Clear browsing data, select "Cached images and files", and delete them. Then reload the page. Old cached data can accumulate and slow down a site — clearing the cache usually fixes the problem.
Yes, 8bd89 is fully mobile-friendly. No separate app download is needed — opening the site in Chrome, Firefox, or Samsung Internet browser gives you access to all games, deposits, withdrawals, and live chat support. The interface adjusts itself to fit your screen size.
Identity Verification (KYC)
For Bangladeshi players, the National ID Card (NID) is the most accepted document. A valid passport or driving licence is also accepted. Photos of submitted documents must be clear, all four corners must be visible, and expired documents will not be accepted.
8bd89 uses SSL encryption to keep all data secure. Your documents are used solely for the verification process and are not shared with third parties. As a secure and trustworthy platform, we are committed to protecting your personal information.
KYC is typically initiated when you make your first withdrawal or when there has been a significant transaction volume on your account. It is done to ensure fair play and to protect account security. The sooner verification is completed, the sooner your withdrawal can be processed.
Yes, this matters. The name on your 8bd89 account must exactly match the name on your bKash, Nagad, or Rocket wallet. A name mismatch can block KYC verification and delay your withdrawal. Make sure you enter the correct name at the time of registration.
If your document is rejected, do not be discouraged. It usually happens because the image is blurry or part of the document is cut off. Take a clear photo of the complete document in good lighting and submit it again. If needed, contact support via live chat — they will guide you through the right steps.
Withdrawal Questions
Yes, but the wagering requirement must be met first. The wagering requirement for the 8bd89 welcome bonus is 15x, on the bonus amount only. For example: if you receive a ৳1,000 bonus, you must wager ৳15,000 before you can withdraw it. Once the requirement is met, any amount won from the bonus can be withdrawn normally.
A successful withdrawal request at 8bd89 is usually processed within 1 hour. If it stays "pending" longer than that, KYC verification may still be incomplete or additional information may be required. In that case, contact us directly via live chat — the team will resolve it quickly.
Yes, this is mandatory. The mobile wallet number you provide for withdrawal (bKash, Nagad, or Rocket) must be registered in your own name and must match the name on your 8bd89 account. Withdrawal requests to someone else's wallet will be rejected.
Absolutely. 8bd89 accepts withdrawals 24 hours a day, 7 days a week. Your request is processed at night or on Fridays and Saturdays as well. bKash, Nagad, and Rocket are always active, so your money should arrive without delay.
The minimum withdrawal amount at 8bd89 is ৳1,000. Withdrawals below this amount are not possible. This same limit applies to all payment methods. Contact support to find out about the maximum limit.
Still have questions?
If you did not find a solution above, contact us directly. The 8bd89 support team is available 7 days a week, 24 hours a day in both Bengali and English.
Log in to 8bd89Live Chat
Log in to the site and click the chat icon in the bottom right corner. Speak directly in Bengali with our support agent.
Email Support
For detailed issues, email us at:
[email protected]