Your Privacy Is Our Priority

1Introduction

8bd89 ("we", "us", or "the platform") is a trusted online casino and sports betting service provider in Bangladesh. We take the privacy of our users ("you", "your") very seriously. This Privacy Policy explains what personal data 8bd89 collects, why it is collected, how it is used, and what steps we take to protect your data.

By using our website or creating an account, you are considered to have given your consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

2What Data We Collect

We may collect and process the following types of personal data:

2.1 Data You Provide Directly

• Full name, date of birth, and identity verification documents
• Email address and mobile number
• Residential address
• Payment details — bKash, Nagad, or Rocket account numbers (full card numbers are never stored)
• Messages and documents you send when contacting us

2.2 Automatically Collected Data

• IP address, device type, and operating system information
• Browser type and language settings
• Page visit duration, click patterns, and navigation paths
• Cookie and session-related technical data
• Referral source (where you came from before visiting our site)

2.3 Transaction and Gaming-Related Data

• Deposit and withdrawal history
• Betting and gaming activity logs
• Records of bonus and promotional offer claims
• Account balance change history

3Purpose of Data Collection

8bd89 uses your personal data for the following lawful purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To process transactions, provide betting services, distribute bonuses, and ensure customer support.
• Identity Verification: To carry out KYC (Know Your Customer) procedures to prevent fraud, money laundering, and underage access.
• Responsible Gaming: To identify problematic gaming patterns and provide the necessary support.
• Communication: To send important updates, transaction confirmations, and support messages.
• Technical Improvement: For analytical purposes to improve the platform's performance, security, and user experience.
• Legal Obligations: To comply with applicable laws and regulations.

4Data Disclosure & Third Parties

8bd89 does not sell your personal data to any third party. However, in specific circumstances we may share data with trusted service providers:

• Payment Processors: Mobile financial service providers such as bKash, Nagad, and Rocket receive only the minimum data required to verify transactions.
• Technology Partners: Server hosting, cybersecurity, and software service providers who operate under strict confidentiality agreements.
• Game Providers: Licensed game developers including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and NetEnt receive only the data necessary to operate gaming services.
• Legal Authorities: Data may be shared with authorities in response to valid legal directives, court orders, or investigations.
• Business Transfers: In the event of a company merger or acquisition, data may be transferred to the new management authority.

5Data Protection & Security

To ensure the security of your data, 8bd89 applies industry-standard technical and organisational measures:

• SSL Encryption: All data transmissions are secured using 256-bit SSL (Secure Sockets Layer) encryption technology.
• Encrypted Storage: Sensitive data stored on our systems (such as passwords and payment data) is kept in encrypted format.
• Access Controls: Only authorised personnel may access your data, and only for specific, justified reasons.
• Firewall and Security Monitoring: Round-the-clock cyber threat monitoring and prevention systems are in place.
• Regular Audits: Our security measures are verified through regular third-party audits.

While we make every effort to provide maximum protection, no data transmission over the internet is entirely risk-free. If you notice any suspicious activity, please notify our support team immediately.

6Cookies & Tracking Technologies

The 8bd89 platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help manage your session.

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, and other settings.
• Analytical Cookies: Used to analyse platform usage patterns and support improvements. These cookies collect anonymous data.

You can control or delete cookies through your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.

7Data Retention Period

8bd89 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or for the period required by applicable law:

• For active accounts, data is retained until the account is closed.
• Even after an account is closed, transaction records are retained for the period required by anti-money laundering (AML) and other legal obligations.
• Data that is no longer needed is securely deleted or anonymised.

8Your Rights

You have the following rights regarding your personal data:

• Right of Access: You may request to know what data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Erasure: In certain circumstances you may request deletion of your data — however, some data may need to be retained due to legal obligations.
• Right to Restrict Processing: You may object to the use of your data for specific purposes.
• Data Portability: You may request a structured copy of your own data.
• Withdrawal of Consent: Where data is being used on the basis of your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact our support team. We generally respond within a reasonable time after receiving a request.

9Protection of Minors

The 8bd89 platform is intended for users aged 21 and above only. We do not knowingly collect personal data from minors. An age verification process must be completed at the time of registration.

If we become aware that a minor's data has been collected unintentionally, we will immediately close that account and delete the data.

10External Links & Third-Party Sites

Our platform may contain links to third-party websites. 8bd89 is not responsible for the privacy practices of those external sites. We recommend reading their own privacy policies before visiting them.

11Policy Changes & Updates

8bd89 reserves the right to amend or update this Privacy Policy at any time. For significant changes, we will post a notice on the platform and the "Last Updated" date at the top of the policy will be revised.

Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.

12Applicable Law

This Privacy Policy is drafted in accordance with applicable laws and regulations. In the event of any dispute or ambiguity regarding this policy, 8bd89's interpretation will be considered final, always subject to applicable law.

The Bengali version of this policy is the authoritative version. In the event of any inconsistency with a translated version in another language, the Bengali version will prevail.